Which of these are you experiencing?
Poor Customer Experience
Rework / Returns
Operating Cost Pressures
Market Share Loss
Cycle Time Increase
Decreasing Cash Flow
Too often, businesses will work on the above symptoms, without drilling through the difficult — often hidden — areas that are the root cause of the issue.
Globulus has found the source of 99%+ all business problems fall into 4 ‘CA– USE’ buckets.
We engage disciplined reviews of policies, LEAN practices and Procedural Reviews of every operation and handoffs between functional areas of the business. We often begin to quantify end to end flows and impacts upon the Customer Experience, as well in the Product & Service review.
We engage in system architecture, automation, business rule-based engines, Agile development and system requirement. Here we may also assist with new system search or RFPs, as well as full implementation Project Management oversight to ensure the Systems work for the People, versus People for the Systems.
We engage across product descriptions, market research, pricing, competitive research, marketing and sales, cycle time/capacity, customer experience and more. We realize the markets, product and competition change by the hour, and your approach needs to be adaptable for sustainable success.
We are a Certified Partner of The Predictive Index (PI) which brings a host of data rich tools to lead your employees and cultivate a high-performance team. These tools are beyond an “HR” thing; they bring cultural engagement, strategy alignment, employee engagement tools, behavioral assessments, and so much more.
Not only do we have the skills and experience in these processes, we can work through the quantification of impacts on customers and the cost to your business.
- LEAN methodology
- Customer touch points
- Swim lane diagrams of interdepartmental handoffs,
- Customer journey maps
- Interdepartmental silos
True End to End (silo-less)Process flows integrating every experience and function
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- Developing requirements
- Issuing RFPs
- Conducting vendor reviews
- Facilitating vendor demo’s
- Scoring and selecting short list of suppliers
- Implementing and supporting of systems
- Bridge IT, procurement, operational ad/or finance teams
- Outsource – in source – off shore
- Data center / cloud / hybrid
Globulus teams have successfully managed $1B+ value projects, on-time and on-budget.
- Management development
- Market definition
- Direct sales team development & structure
- Alternate channel
- Compensation planning
- Market research
Globulus can assist your company in review of current situation, or a reset of where and how your business may focus.
What is Talent Optimization?
Over 8000 companies in 70 languages and cultures use The Predictive Index (PI) in their path towards excellence. Some Predictive Index clients include:
Six Decades of History
The Predictive Index was formed in 1955, but began in 1942 when twenty-six-year-old Arnold Daniels volunteered for the U.S. Army Air Corps. Shipped off to England, he was placed as a flight navigator and his team soon logged more than 30 missions—all without a single combat casualty.
When commanders noted the team’s record, they sent a psychologist in to work with Daniels—to study just what made their teamwork so successful.
This was Daniels’ first introduction to psychometric testing, and what would become a lifetime passion: solving business problems through the lens of understanding individuals.
After the war, he returned to Boston, where he briefly attended Harvard to study workplace psychology. In 1952 he released the first Predictive Index Assessment.
In 1955, Daniels founded PI Worldwide (now called The Predictive Index®). The Predictive Index Behavioral Assessment™ was created through a normative sample of thousands of people and has since been the subject of nearly 500 validation studies. It has received continual updates and today represents a well-established, business-relevant, and scientifically-proven measure of behavioral tendencies in the workplace.
Thousands of organizations have used The Predictive Index in nearly every job and industry around the world.
A survey of 500+ executives found:
Solutions You Need
Hire and Promote the Right People
Use Data Science to assist in Team Development
Increase leader-manager effectiveness
Design a Talent Strategy that enables people to Execute
Align Business and People Strategy across your business
Create High Performance Teams
Build Tactical Employee Engagement Initiatives
Match Skill and Will for Jobs
Bringing this People Driven Data and experience to your company is a game changer.
In fact, PI clients reported these results:
98% said PI enhances their hiring process.
70% said PI helps to remove bias and subjectivity from their hiring process.
67% said PI helped them achieve stronger employee engagement throughout their organization.
61% said PI helped their organization figure out how to make employees more productive.