Digital + Cultural = Business Transformation

Posted August 10, 2017

Everyone is clamoring towards Digital Transformation.

Why?

For you to compete today, you must quickly address opportunities in; e-Commerce, Customer Experience, Product Realization (faster/better), old company silo’s and more. All the while, you must continue to run your business. Drive’s many owners and executives crazy.

Prior to Globulus Team’s formation, each of our Engagement Directors saw these efforts succeed and fail in their respective careers and positions in Fortune 500 companies. At Globulus, whether small, or big, we’ve seen businesses taking on these initiatives in various forms. We are so passionate about such transformation we named our firm Globulus, which is a Latin term for cocoon, and represents the vehicle for the miracle in nature that transforms a caterpillar into a butterfly. We aim to help our clients in their transformations as well.

Your firm may call it:

Agile Initiative
Digital Transformation
Dev Ops Shift
CX Initiative
Operational Overhaul
Competitive Response
Big Data

Whatever you call it, you are trying to get your business to move faster, respond to the customer better/faster, develop products faster/better, get more information from your internal/external process to make better decisions, automate your business for faster change, improve the touch-points/interactions with clients, reduce overhead cost of operations or any other things that will help you WIN. Win with customers, employees or owners.

At Globulus, we’ve seen many failed and successful attempts to this effort, but we’ve seen one overriding reason for failure. That reason for failure is overwhelmingly the executives, management and front line workers don’t also have accompanying shift in culture and mindset. All too these initiatives take a technological slant. It’s not surprising. Technology does not argue, debate direction or does programming language bring out conflicts between departments.

We recently saw that McKinsey’s Quarterly, July, 2017 article, “Culture for a digital age” sees similar issues within their practice. They further boil these elements into:

Fear of Risk
Silo’s (Functional, Departmental or Mindsets)
Really seeing their business from the Customer’s Eyes

Whether you are in the middle of a business transformation and it’s not producing what you expect, or you’re considering taking on this type of an initiative, we encourage you to include both,

Internal Cultural Issues (All level of Employees/Departments)
External Cultural Issues (Competitors, Owners and CUSTOMERS)

while the Technological initiative are being worked in parallel.

Does this resonate with you, or your company?

business transformation, culture, Digital

Tim LaFaver

Tim LaFaver is Co-Founder of Globulus, a consulting firm with a team of Director and above talent, who each have more that 25+ years experience in their given field and industry. They bring “been in your shoes” experience to businesses. He is a passionate about identifying the root cause of problems in a business and providing the business the solution the can drive sustainable results.